2020 has been a year like no other. We have seen changing lifestyles, learned new words such as social distancing and hemester and many industries have had to switch to becoming more digital. This has hit the tourism and hotel industry hard, and so has the laundry and textile service industry. But we have also seen positive news this year. The Government has commissioned the National Board of Health and Welfare to follow stricter regulations to ensure that health and care employees receive free work clothes. And after a decade of public opinion work, we have finally reached the Riksdag with Tvätt-RUT.
When the hotel door remains closed, when the conference booked is changed to digital, when all meeting places where ideas and proposals have been able to grow are canceled or moved to a screen, not only innovation power is lost in society but also large volumes of turnover disappear, especially for the increasingly important meeting. and the hospitality industry. It hits wide in all countries and even in unexpected places. I am a member of two football clubs. One I think you know and the other is FC Barcelona. In addition to obvious revenue losses with no audience present, there is also lost revenue for tourism as fans from all over the world can no longer visit the club.
Diversity, travel between countries, exchange of experience, innovation are so important. Many factors in the world such as poverty reduction, education levels, gender equality pointed in the right direction. Our industry experienced continued growth through 2019 until March this year when the pandemic became clear. The summer holiday this summer meant a lot to many, but with a continued closure in many of our neighboring countries and tough restrictions at home, we are still affected by the virus economy.
When hotels do not have overnight guests, the future of many companies in the laundry and textile service industry is also closed. No need for soft sheets and comfortable terrycloths, no restaurant guests asking for set tables - income disappears in an industry where half of the costs consist of salary. Many people testify to sales falls in the order of 80-90% from one day to the next. It hits hard.
Otherwise, we had good ideas around 2020. In our one profile issue, the government commissioned the National Board of Health and Welfare to follow up the National Board of Health and Welfare's and the Swedish Work Environment Authority's stricter regulations to ensure that health and care employees receive free work clothes.
In the second issue, we have now, after more than a decade of public opinion work, reached the Riksdag with Tvätt-RUT.
These are important successes that give rings on the water. Our industry employs many young people, often without a completed education and a large proportion who are born abroad. We see our diversity as a strength and our employees as our greatest asset. We work in an environmentally friendly and professional manner and through the reform, washing in many small household machines can instead be handled by professional authorized businesses.
Great respect for all of you out there who are fighting in all our member companies.
Chairman of the Federation